Dear ballers,
On February 5th, the SSL certificate for Steam users will be updated.
As a result, some users may see a certificate installation pop-up when logging in.
To ensure smooth gameplay, please follow the instructions in the pop-up and install the certificate as guided.
※ This update applies only to Steam users and does not affect console users (PlayStation/Xbox) or other platforms.
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▶ Why is the certificate update necessary?
The SSL certificate is being updated in accordance with GlobalSign’s policy.
To ensure smooth access to the game, this update is mandatory. If a login issue occurs, a certificate installation pop-up will be displayed.
Please follow the instructions in the pop-up and complete the installation process.
For more details, please visit the GlobalSign official website:
https://support.globalsign.com/ca-certificates/intermediate-certificates ▶ I failed to update the certificate!
If you still cannot access the game after installing the certificate, the update may have failed.
For a quick resolution, please contact our customer support.
*Customer Support:
https://joycity.oqupie.com/portals/395/inquiry We sincerely apologize for the inconvenience.
Thank you!
~ 3on3 Freestyle Team