[Update 7/17/2024 at 6:45 PM PDT] We are actively working on resolving this issue. We will notify you once everything has been confirmed to be fixed and completed. 

Hi Maplers,

We are aware of an ongoing issue with channels crashing. To resolve the issues for affected players, we'll be temporarily shutting the game down. The game servers will be inaccessible until further notice. We will make sure this is resolved as quickly as possible and will provide updates when we can.

Thank you for your patience and we apologize for any inconvenience this issue may have caused. We will be shutting the game down today, July 17, 2024 at 2:45 PM PDT (5:45 PM EDT/ 11:45 PM CEST/ 7:45 AM AEST July 18). 

Thank you for your cooperation,

The MapleStory Team