Customer Complaints
Customers now have complaints about your store and the employees you have. You can choose to apologize or offer them a free accessory for their trouble! Its up to you! Obviously, the more you do for your customer the better your rating will improve.

Customer Questions
Customers now call you when they have basic inventory questions. They do ask a lot about accessories, and that it because I am gearing up for the big accessory update. So at the moment you should answer no to all accessory questions. But they do also ask about phones so be sure to read it correctly! If you are incorrect in your answer it affects your store rating! To make things a little harder I made it impossible to check your inventory when they ask ;) this might change though.

Customer Returns
After 14 days you will start having customer returns. They will have a whole slew of problems with their devices and it is up to you to decided whether or not to offer them a refund based on how long its been since they bought it and what issues they are having. Obviously we don't want to return a phone if they dropped it! Returned phones are not brought back into inventory since they are not working and used. So you will only lose money taking back phones, but you lose store rating if you don't take back the legit returns.

Repeat Customers
after 14 days you will see some return customers and their notes section will be filled out with info from their previous visit! Check up on these!

Also just to add, don't ignore your customer phone calls! It goes against your rating!

Other things in this update include a tweaked economy with the prices of everything and the profits you get from each sale based on your employee rating, performance boosts, and many bug fixes. Hopefully the sped up controls bug is fixed now!

Known glitches in the update include: if the customer info screen is up when you get a phone call it kind of glitches the phone and you get half a screen of the call and half the customer info.

Also the big thing is Linux builds sometimes have issues. It seems to only happen on a couple machines right now. I have included a beta branch that has the previous build, so if it is happening to you, you can revert back to that version!

As stated before, I apologize for this update being a little light. I had the falling out with the artist I was looking to bring on board at the last second (you can read more about that in the previous announcement). Things are starting to pick up steam from this point forward!


The road ahead!

I kind of went over what was happening in the future in my last announcement. Now everything is a little more set in stone, so here is the roadmap for the next few updates.


The Next Minor Update:
The first update will include mondane employee tasks, such as cleaning the store. Also there will be employee discipline. You will be able to give employees verbal and written warnings.

The Next Major Update:
This will be the big accessory update. You get a little taste of it with the customer requests now, but when this update comes out you will be able to order all sorts of accessories for each individual phone for all kinds of extra profits! Also some customers will come in just for accessories and it is up to your employees to sell them on more!

Another Major Update:
After accessories will be a complete UI Overhaul. All new UI graphics that are MUCH easier to read and understand.

Finally The Meat!
Lastly will then come multistore management. I will be adding new stores every so often for you to franchise out

The Secret
There is going to be one crazy update coming when everything is all said and done. A secret for now! ;)

I hope you all are enjoying the game!